Shipping policy

 

Carrier Options: All products will be shipped via Japan Post or DHL. Upon checkout, you will be able to view the shipping rates applicable to your order.

Dispatch Time: Orders are typically dispatched within 2 to 3 business days from the time of purchase. Please note that dispatch times may vary during peak seasons or promotional periods.

Estimated Delivery: Depending on the destination, orders usually arrive within 12 to 22 business days after dispatch. However, please bear in mind that delivery times may vary due to factors such as customs clearance, local postal services, or unforeseen circumstances.

Dispatch Warehouse Location: The delivery time may vary depending on the location of our dispatch warehouse. We strive to fulfill orders efficiently from the nearest available warehouse to expedite delivery whenever possible.

Multiple Item Orders: Orders containing more than one item may be dispatched in separate consignments to ensure prompt delivery and prevent delays.

Customs and Taxes: Please note that local taxes and custom charges are not included in the purchase price. Any applicable duties, taxes, or import fees levied by customs authorities are the sole responsibility of the purchaser. We advise customers to check with their local customs office for information on potential charges before placing an order.

We aim to provide a seamless shipping experience and appreciate your understanding regarding the various factors that may affect delivery times and costs. If you have any further questions or concerns about shipping, please don't hesitate to contact our customer support team for assistance.